Shipping policy

We offer free worldwide and tracked shipping on all orders over €50,- 

All orders within Europe are sent with priority shipping and will have an individual tracking number to ensure the safety and security of every order.

Shipping times table

CONTINENT  SHIPPING TIME (WORKING DAYS)
EUROPE 1-2
UNITED KINGDOM 1-3
RUSSIAN FEDERATION 2-5
UNITED STATES 3-7
CANADA 3-8
AUSTRALIA 4-8
ASIA 4-9
REST OF THE WORLD 5-9

*The given delivery times are merely an estimation based on our previous experiences. Cheval Cristal is not responsible for packages arriving later than the given estimations.

 

Payment options

We offer the following payment options:

CREDIT CARD

 OTHER

AMERICAN EXPRESS

APPLE PAY

MAESTRO

BANCONTACT

MASTERCARD

GOOGLE PAY

VISA

iDEAL & Klarna

PAYPAL
PREPAYMENT

*Cheval Cristal reserves the right to exclude specific payment options on exceptional occasions.

All of the above payment options are secured by Secure Sockets Layer Security System (SSL). The entirety of the Cheval Cristal website is protected by HyperText Transfer Protocol Secure (HTTPS).

 

We are not responsible for any duty/VAT/import fees imposed by customs on international shipments (outside of the EU).

*This service typically takes between 8 - 16 days, if your shipping location requires the order to pass through customs, this typically takes another 6 -10 days.

Last updated: 06/07/2023